Terms and Conditions
Effective Date: July 4, 2025
Welcome to PinballHive.com. By accessing or using our website, products, and services, you agree to the following terms and conditions. Please read them carefully before using this site.
1. General Terms
By visiting PinballHive.com, you agree that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates on our site. It is your responsibility to check this page periodically for changes.
2. Products & Services
All products listed on our site — including new and refurbished pinball machines and arcade systems — are subject to availability and may be limited in quantity. We reserve the right to limit or cancel orders at our discretion.
Product descriptions, pricing, and availability may change without notice. We strive for accuracy but do not guarantee that all content on our site is error-free, complete, or current.
3. Payments
All prices are listed in USD and are subject to applicable taxes and shipping fees. We accept major credit cards and other secure payment methods listed at checkout.
By making a purchase, you represent that you are authorized to use the chosen payment method and that the information provided is accurate and complete.
4. Shipping & Delivery
We offer delivery across select regions and shipping timelines are estimates only. Delays may occur due to third-party carriers, customs, weather, or other circumstances beyond our control.
Customers are responsible for providing accurate delivery information. Missed deliveries or redelivery costs due to incorrect addresses may incur additional fees.
5. Warranty
Please refer to our One-Year Limited Warranty for detailed information. Warranty coverage includes technical support and part replacements on new and refurbished machines for up to one year. Abuse, misuse, unauthorized repairs, or machines moved without prior approval void the warranty.
Some products, such as machines made before 1990 or items marked “as is,” are not covered under warranty.
6. Returns & Refunds
All sales are final except otherwise specified. We accept returns or exchanges only if a product is defective or damaged upon arrival. If this occurs, please contact us within 30 days of receiving your order for a quick resolution.
Refunds, if approved, will be issued to the original payment method.
7. User Conduct
You agree not to use the site for any unlawful purpose or in a way that may harm, disable, or impair the site or its services. Harassment, fraudulent activity, and attempts to gain unauthorized access to the site or customer data will result in termination of service and may involve legal action.
8. Intellectual Property
All content on this site — including images, designs, graphics, text, and logos — is the property of PinballHive and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any part of this site without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, PinballHive is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our site, products, or services — including, but not limited to, lost profits, downtime, or personal injury caused by machine use.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions.
Contact Us
If you have questions about these Terms and Conditions, reach out anytime:
📧 Email: sales@pinballhive.com
🌐 Website: www.pinballhive.com